Just had a strange call at the ATM office.
Basically, a guy from China (with the stereotypical chinese accent, but I won't complain until I can speak chinese better than he can speak English) was calling from a ferry, quite upset. See, he had asked for 400$, and only got 20$ - and was charged the 2$ service charge.
After dealing with the other parts of the call (ie, yes, we did take the full 400$ from your account, but that 380$ is already being reversed and might take an hour or so to do so, keep your receipt, yadda yadda yadda), the guy started getting angry about the 2$ service charge.
After all, he was charged two bucks on the hopes of getting 400$, and only got 20$. And now, he had to go to our other machine, and get dinged the 2$ again. I can see where he's coming from, I really can. Anyways, he wanted me to reverse the two dollars, which I am unable to do.
After I flat out told him he was going to be stuck paying the two dollars again, he got rather incensed. There's something pretty funny about a guy getting angry at you in Engrish, by the way. And it gets even funnier when they tell you that they're going to phone their lawyer.
Keep in mind that I was perfectly polite and helpful during this call, agreeing with him, "feeling his pain" and being as sweet as can be. I mean, he got dinged two whole dollars! And he needed that money... since he had made the point of telling me had over seven thousand canadian dollars in his account - that two dollars is probably good feng shui, or something. Anyways, I was a bit surprised at the threat, but let it pass. Until he brought it up again:
"Wait. You're going to call your lawyer?"
"Yeah, I'm gonna call my lawyer before I go back to China, he's gonna talk to you, be very mad, and-"
"You're going to call your lawyer," I said again, flatly.
"Yeah, and-"
"Over two dollars?"
"Yes, and-"
"Um... won't your lawyer's services cost a bit more than two dollars?"
There's a pause. "Okay. So I won't call my lawyer. But if you don't give me the two dollars back, I'm gonna be very mad."
*Snort*
I didn't laugh until I finished the call. Politely, even.
And then I just burst out laughing.
Somewhere out there, there is a very angry chinese guy. I can live with that.
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I love the logic of calling a lawyer. So many people just toss that out there before realizing that it is a stupid idea.
ReplyDeleteYeah. I almost wanted him to call his lawyer - being sued would have been kind of fun!
ReplyDeleteSeems like I've had people threaten lawsuits towards me at least once a week for the last six weeks. I wish someone would actually carry through with it.